Super SIG Event

AFRICAN SAP USER GROUP – SuperSIG – Hosted 6th and 7th July 2021

VIEW Presentations and recordings here


Speaker LineUp:

Rouven Morato​

General Manager Business Process Intelligence

Rouven Morato is the General Manager of our Business Unit “Business Process Intelligence”. As Member of the Senior Leadership Team of SAP, he is responsible to help our customers master their digital transformation by understanding and improving their business processes in a data driven and intelligent way.

In his former roles Rouven was SAP’s Chief Data and Analytics Officer and built up our internal Analytics and Data Management function. Prior to that, Rouven was the CFO & member of the management board of SAP Deutschland AG & Co KG, as well as

Regional CFO for Middle and Eastern Europe. In this role he was overseeing a P&L of more than 4bn EUR in revenue and an organization with more than 5.000 employees in 15 different countries and was the Executive Sponsor for several DAX and MDAX customers of SAP. Rouven held several roles within the Finance area including being the Executive Business Assistant to the Group CFO Werner Brandt.

Rouven will provide an overview Business Process Intelligence and Strategy.

Kagiso Hlabahlaba

IM Product Manager, Information Management
Sasol South Africa (Pty) Ltd

Kagiso is a committed and proactive professional who has been involved in software development, requirements analysis, system analysis, training needs analysis, SAP configuration and system training material development.
Kagiso has been involved in multiple stages of the project life cycle. Kagiso grasps new ideas, concepts and technologies quickly whilst demonstrating a logical and analytical approach to solving complex problems and issues.
Kagiso can work efficiently on his own, while demonstrating the necessary discipline and self-management required to achieve deadlines and deliverables. He is a motivational and inspirational individual who enjoys being part of a successful and productive team, and thrives in challenging working environments.
Now working as an SAP HR/SHE/Risk Service Owner, Kagiso is looking to grow within the HR Information Systems space and improve his leadership skills and capabilities.

The Impact of COVID-19 on Our Transformational Programme at Sasol.

So imagine you’ve been selected to be part of a team that is going to transform your organisation into the new ways of working and improve the general customer satisfaction of our employees. The emotions were indescribable, a sense of pride, self-worth, and the unavoidable thought of career progress, then in a heartbeat you are told that we have to put a hold on all projects as COVID-19 has had a huge financial impact on us and we cannot go on with the project anymore.

Join me as I share our SuccessFactors implementation journey, the ups, the downs, the stop and go, and where we are currently, and what we’re trying to achieve with our transformational journey. Delegates will learn some tips, and how we went about keeping our heads up in the midst of all the mayhem of stopping such a big programme.

Key takeaways:

  1. Learn to be resilient
  2. Our journey then
  3. Where are we in our journey now

Cecilia Huergo

Product Manager, SAP Business Technology Platform at SAP

Cecilia Huergo is part of the central product management team for SAP Business Technology Platform focusing on the application development and integration capabilities. 

As a Senior Product Specialist, she helps customers and partners understand the value of SAP BTP and the platform’s strategic direction. 

SAP BTP: THE platform for integrations and extensions

SAP Business Technology Platform includes integration and extension capabilities that support your move to the cloud. Learn how SAP Integration Suite & SAP Extension Suite help bridge the gap between business and technology to help you meet critical business needs and build differentiating solutions. Join this session to learn how SAP BTP plays a crucial role in any digital transformation journey.

Ronel Pfotenhauer

Business owner SuccessFactors

Ronel Pfotenhauer has worked in various multinational and global companies within her 27 years’ of experience within human resources, always having a passion for employee data intelligence and insights and enhancing the employee experience. For the past four years, she has been extensively involved in designing simplified and standardized processes and experiences for the full, integrated lifecycle of employees, being supported by a multidisciplinary team from marketing, finance, information technology, human resources, employees, executive and senior management, and line managers. 

Sanlam will continue with tracking of EX data via Experience Management solutions from SAP and Qualtrics this year; it will also implement SAP Fieldglass solutions for contractors; and it started building its first analytics dashboards in SAP Analytics Cloud. Pfotenhauer is married to Simon and they have a son Aaron, 16 years old, and a daughter Kira, 14 years old. 


Major transformation exercise that Sanlam has been on to move from managing employees on premise to digitally with a focus on total workforce and employee experience.  Outside of the implementation of SuccessFactors end to end, we are now focusing on contractors via SAP FieldGlass, sentiment and experience analysis via Qualtrics with visualisation for improved analytics and reporting in SAP Analytics Cloud.

Louise Steenekamp

Head of IT : SA Commercial
Aspen Pharmacare

Louise Steenekamp is a dedicated Business Professional experienced in Information & Technology Management, Organisational Change Management, Management Consulting, Service Management, Process Optimisation, Digital Transformation, IT Operations and Non-Profit Organisation Management. 

Currently the Head of IT – SA Commercial at Aspen Pharmacare, leading a multidisciplinary team responsible for IT Operations, Infrastructure, Connectivity, Information Security, Cyber Security, Service Management, ERP, Business Intelligence, Data Analytics, Cloud Services and Digital Enablement.  Passionate about creating an environment where teams and individuals can continuously grow and thrive.

Back to the Future

For those of us who have been in and around the world of SAP for what seems like forever, ERP implementations are nothing new.   

Taking it up a notch…replacing a highly complex, mostly automated ERP environment that was built up over more than 2 decades, with an entirely new technology stack, is certainly not for the faint-hearted.   We did it though… successfully too – thanks to an extraordinary internal team (consisting of carefully selected, highly skilled individuals to act as Sages on a Global level, combined with experienced Business and IT resources at operational level to ensure Business Needs were accurately articulated and met), and a willing and highly capable implementation partner who has walked (and is still walking) every step of the way with us on this journey.

Our business is not straightforward by any stretch of imagination, to say the least.  The level of complexity that needed to be catered for, called for some real maverick thinking to balance flexibility with standardisation, without disrupting the information flow with our trading partners.

Without sharing any business-specific detail, this talk will focus on what it takes in terms of individuals, teams and leadership to pull all of this together.  No matter how many times you embark on a new SAP implementation, there are certain things that will never change – things that can make or break an implementation.  No matter how well you plan and execute, these “familiar unknowns” are critical, and require focus and attention to achieve Synergy.

Roscoe Nair

SAP Solution Architect at Massmart

Roscoe is a Solution Architect working in the IT Strategy & Architecture team at Massmart and focuses on the customer experience solutions across the group.  He has over 14 years of SAP experience covering management, functional and development roles in global organisations.

SAP Service Cloud at Massmart.

Roscoe will share how Massmart is leveraging SAP Service cloud capabilities within their contact centres, accounts department and in-store.

Rob Coombe

Group IT Manager – RES Corporation

 Rob Coombe is an IT professional who has managed teams to achieve business change through the implementation of global strategic IT projects across the ERP, HR and Infrastructure functional areas.
I maintain excellent client relationships and communicate well to all tiers of the business,

Specialties: Change Management, Project management, IT Strategy,
IT Governance, Sarbanes Oxley, COBIT, Auditing, Business Process Analysis and Management, BPM, Teambuilding, Leadership

RES Corporation’s Enterprise Information Management and Analytics journey.

RES Corporation has recently embarked on a journey to transform and formulate their Enterprise Information & Analytics strategy. This has been a journey punctuated by, as expected, a lot of trials and difficulty along the way. In 2014, RES decided to adopt SAP as the company’s official ERP and with that came the need to harness and use the data from SAP to gain insights and generate value from it. RES also decided to use SAP Analytic tools to handle all the reporting and analytics needs of the business. 

There has been a steep learning curve in terms of upskilling personnel and ensuring that the infrastructure would allow for all the changes. RES has changed their culture towards EIM and Analytics and continues to trailblaze and look for opportunities to improve. This presentation will serve as a case study of RES Corporation’s Analytics journey, highlighting the challenges and celebrating the successes.

Sven Denecken

Senior Vice President,
COO S/4HANA and Head of Product Success

  • In this role next to the COO function which is implementing business operations to developing the organization and its people, controlling, and communications, Sven is assessing customer and market requirements and supporting SAP´s S/4HANA strategy. 
  • Via Co-Innovation projects he discovers key trends and best practices in application of new technologies and assures the evolution of the products via SAP Activate and respective product configuration content.
  • Sven’s many years of experience working with customers and partners together with an extensive network that includes the SAP field organization and industry analysts, enable the SAP S/4HANA development teams to respond quickly to changing markets to ultimately provide a solution that helps customers gain a competitive advantage.
  • As member of SAP´s executive leadership and closely cooperating with the respective teams, Sven supports the strategy of SAP´s solutions and its alignment with customers and the ecosystem. 

Experience an Intelligent ERP with SAP S/4HANA

Sven Denecken will share an update on the SAP Product Strategy and how the right combination of innovations including automation, intelligence, and industries drive the S/4HANA product direction and will support your journey through the post-COVID environment.

In additional Jennifer MacDonald Director of Deloitte Africa will share their experiences of implementing and running SAP S/4HANA Cloud to support their own intelligent enterprise strategy and ERP transformation.

Jen McDonald

Director Finance Transformation Leader and SAP Alliance Leader

Jen is an experienced Finance professional (Chartered Accountant) with 15 years experience, the bulk of which has been in leadership roles, including international experience with Deloitte Australia and four years as the Deloitte Africa Chief Financial Officer, responsible for the strategic and operational leadership over the Africa finance function.

Jen led the award winning Moja program for Deloitte Africa, driving the Deloitte Africa Digital and Finance Transformation strategy, including the implementation of a common IT platform across the Africa operations with a cloud first approach. Jen’s unique experience and skillset in Finance, Strategy, Business Operations and Technology brings together Digital, Finance and Operational Transformation for our clients

Jen is a strategic thinker and solution finder, creative and innovative and passionate about using technology, innovation and automation to transform business and leave a lasting Impact that Matters. 

Experience an Intelligent ERP with SAP S/4HANA

Sven Denecken will share an update on the SAP Product Strategy and how the right combination of innovations including automation, intelligence, and industries drive the S/4HANA product direction and will support your journey through the post-COVID environment.

In additional Jennifer MacDonald Director of Deloitte Africa will share their experiences of implementing and running SAP S/4HANA Cloud to support their own intelligent enterprise strategy and ERP transformation.


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